Introduction
AIpath DigiNext Private Limited ("AI DigiNext", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy complies with the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.
Information We Collect
Personal Information
- Name, email address, phone number
- Company name and job title
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Communication preferences
Technical Information
- IP address, browser type, and version
- Operating system and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Log files and server data
Sensitive Personal Data
We may collect sensitive personal data as defined under Indian IT Rules, including financial information, biometric data (if applicable), and other information with your explicit consent.
How We Use Your Information
- Provide and maintain our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments, questions, and requests
- Send marketing and promotional communications (with consent)
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations and enforce our terms
- Protect the rights, property, or safety of AI DigiNext, our users, or others
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law, court order, or government request
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others
- Consent: With your explicit consent for specific purposes
Note: We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights
Under Indian law, you have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Withdrawal of Consent: Withdraw consent for processing (where applicable)
- Opt-out: Opt-out of marketing communications
To exercise these rights, please contact us at privacy@aidiginext.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AIpath DigiNext Private Limited
Email: privacy@aidiginext.com
Phone: +91 9044240776
Address: 659, Ganga Vihar, Lucknow 226101, Uttar Pradesh, India
Grievance Officer: For any grievances related to data processing, you can contact our Grievance Officer at grievance@aidiginext.com